Participation in the Program and Account Management
To enroll in the Program, you must have a valid mailing address in the United States and be of legal age in the state in which you reside. E-commerce customers and any other customers participating in special programs are not eligible to participate in the Surya Rewards program. If you meet the requirements of the Program, you will be enrolled as a member in the Surya Rewards Program (“Member”), will earn Miles/Points in your chosen reward program, and an account (“Account”) will be established in your name. You may earn Miles/Points in one Member Account only.
Your Account will be credited with Miles/Points you earn when dealing with Surya Carpet Inc. and are issued for the month a payment is made. Miles/Points are issued only when the invoice in question has been paid in full, within the Reward Year, and within payment terms. Please allow 1-3 weeks after the end of a reward month for processing of Miles/Points. Please allow adequate timing for Miles/Points to appear in your Account. We are not responsible for delays in recording points in your Account. We may refuse to record or honor points in your Account, or if already recorded, we may cancel them, if we cannot confirm that they were properly issued or obtained. Lift & Shift may also cancel recorded points if Surya tells us to cancel or reverse the points earned (for example, because you returned or didn’t pay for products or services for which the points were issued). Surya will determine the conditions under which they will issue Miles/Points and may change those conditions at any time and without notice. Lift & Shift and Surya are not responsible for any offer of points which is no longer in effect. Any dispute must be settled between you and Surya. If you believe that the number of points in your Account is in error, you must tell us within 60 days of the date of the payment for which the Miles/Points should have been issued or else the number of points in your Account will be deemed to be correct, except for excess points improperly recorded in it. We may require you to submit documentation to support your claim.
A password is required in order to access your Surya Rewards Account and to redeem points in the Surya Points Program at suryarewards.com or when contacting a program representative. Anyone who knows your username and password will have full access to your Account, and may change profile information associated with your Account and redeem points recorded in your Surya Points Account. You are responsible for maintaining the secrecy of your program password and for notifying us of any unauthorized use of your password. We are not responsible or liable in any way for any loss arising from your failure to comply with these provisions.
As a Member of the Program, you are also responsible for maintaining accurate and updated personal information online at suryarewards.com. We are not responsible for rewards not received as a result of Member's failure to provide accurate or current personal contact information. You agree to receive emails from the Surya Rewards Program and understand that you can alter your subscription options at any time via the email program.
Redemption of Points
Redemption of all non-Surya Points program currencies follow the redemption guidelines & program terms & conditions put forth on their respective program websites.
Surya Points have no cash, monetary or other value and cannot be converted into any currency. Points can be redeemed for products/items that are made available through www.suryarewards.com. We reserve the right to change the products/items and values at any time without advance notice. You may use our website, to redeem points for the rewards that we make available. The number of points recorded in your Account and the number of points required to obtain any particular Reward are subject to verification by our program representatives. Once Rewards have been shipped, no changes or refunds whatsoever are permitted. All Rewards are offered subject to availability. We assume no responsibility for any loss, damage, defect, injury, death or expense relating to any Reward, or for your Rewards not turning out as you expected for whatever reason. As a member of the Program, you are solely responsible for all taxes, where applicable.
Limitation of Liability
Neither we, our affiliates, nor any of our or their respective officers or directors, have any responsibility or liability for any expense, loss, cost, injury, damage, delay, accident or any other matter or thing whatsoever (collectively, "Costs"), however suffered or caused (including compensatory, incidental, indirect, special, punitive, consequential or exemplary damages or damages for loss of income or profits), directly or indirectly arising out of or related to (i) the Program or your participation in the Program; (ii) any failure, delay or decision by us in administering the Program or amending these Terms and Conditions or the basis on which you can redeem points; (iii) unauthorized use of your username or password; (iv) any offer, representation, statement or claim about the Program; or (v) the purchase, redemption for or use of any goods or services, whether made available by us or otherwise. This applies even if we or our representatives are advised of the possibility of such Costs. Any liability we may have to you or anyone else who obtains the benefit of any points you redeem, under any circumstances, for any negligence, breach of contract or otherwise, is limited to crediting your Account with the number of points you redeemed in connection with those circumstances.
Termination, Changes and Breach
We may change these Terms and Conditions, any aspect of the Program including redemption procedures or any Rewards in any respect, all without notice and even though changes may affect the value of points already accumulated. For example, but without limitation, we may add, delete or change offers, time limits for collection, and in Surya Points the redemption or use of points; redemption conditions or procedures; or the number of points required for particular Rewards. If no points are recorded in your Account for 24 months, you become bankrupt, commit fraud, misrepresent any information, violate any Terms and Conditions, abuse your Program privileges or act in any other way to the detriment of us, our Partners or Suppliers or the Program, we may, without affecting our other rights, disclose such information requested by proper authorities, terminate your enrollment and/or cancel your points and Rewards. If a point or Reward expires or is cancelled for any reason, it becomes void without compensation.
These Terms and Conditions may be different from what you know about the Program. These Terms and Conditions constitute the entire agreement between you and us regarding your participation in the Program, your entitlement to collect Miles/Points and redeem Surya Points (if applicable) and your entitlement to any other benefits of the Program, and supercede all previous versions. Except as expressly contained in these Terms and Conditions, there are no conditions, representations, warranties, express or implied, statutory or otherwise. When you deal with us over the Internet, you consent to the formation of contractual relations through electronic communications. We are the final authority as to the interpretation of these Terms and Conditions and as to any other questions or disputes regarding the Program or any Reward. Unless we otherwise elect, any dispute regarding these Terms and Conditions, including validity, existence, binding effect, interpretation, performance, breach or termination, and including tort claims, shall be referred to and finally determined, to the exclusion of the courts, by a single arbitrator. The arbitration shall take place in Atlanta, GA, in English, and in accordance with Georgia laws. In all other respects the arbitration shall be governed by and subject to the American Arbitration Act. The arbitration shall be conducted in strict confidence with no disclosure to any person of the fact of the dispute or any aspect of the dispute except as necessary for resolution of the dispute.
Surya Points have no cash, monetary or other value and cannot be converted into any currency. Surya Points can only be used to redeem for Rewards displayed on our website. All materials and any notices from us will be sent to your address as in our records; please notify us if your address changes.
The Program, all rules and Terms and Conditions are governed by the laws of Georgia and the federal laws of the United States applicable therein. If any provision of these Terms and Conditions is invalid or unenforceable, such provision shall not affect the validity and enforceability of the remaining Terms and Conditions.
About American Airlines
American Airlines reserves the right to change the AAdvantage® program and its terms and conditions at any time without notice, and to end the AAdvantage® program with six months notice. Any such changes may affect your ability to use the awards or mileage credits that you have accumulated. Unless specified, AAdvantage® miles earned through this promotion/offer do not count toward elite-status qualification or AAdvantage Million MilerSM status. American Airlines is not responsible for products or services offered by other participating companies. For complete details about the AAdvantage® program, visit aa.com/AAdvantage. American Airlines, AAdvantage, the Flight Symbol logo and AAdvantage Million Miler are trademarks of American Airlines, Inc.
About United Airlines
Miles accrued, awards, and benefits issued are subject to change and are subject to the rules of the United MileagePlus program, including without limitation the Premier® program (the “MileagePlus Program”), which are expressly incorporated herein. Please allow 6-8 weeks after completed qualifying activity for miles to post to your account. United may change the MileagePlus Program including, but not limited to, rules, regulations, travel awards and special offers or terminate the MileagePlus Program at any time and without notice. United and its subsidiaries, affiliates and agents are not responsible for any products or services of other participating companies and partners. Taxes and fees related to award travel are the responsibility of the member. Bonus award miles, award miles and any other miles earned through non-flight activity do not count toward qualification for Premier status unless expressly stated otherwise. The accumulation of mileage or Premier status or any other status does not entitle members to any vested rights with respect to the MileagePlus Program. All calculations made in connection with the MileagePlus Program, including without limitation with respect to the accumulation of mileage and the satisfaction of the qualification requirements for Premier status, will be made by United Airlines and MileagePlus in their discretion and such calculations will be considered final. Information in this communication that relates to the MileagePlus Program does not purport to be complete or comprehensive and may not include all of the information that a member may believe is important, and is qualified in its entirety by reference to all of the information on the united.com website and the MileagePlus Program rules. United and MileagePlus are registered service marks. For complete details about the MileagePlus Program, go to www.united.com